1. Acceptance of Terms

These Terms of Service are a legal agreement between you and Turtleco Limited, doing business as 'WhisperHedge' ('the Company'). By accessing or using WhisperHedge's platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.

2. Service Description

WhisperHedge provides automated hedging services for liquidity pool positions on decentralized exchanges. Our platform:

3. User Responsibilities

You are responsible for:

4. Risk Disclosure

IMPORTANT: Trading cryptocurrencies and using hedging strategies involves substantial risk of loss. You acknowledge and accept that:

4.5. Nature of Software and Financial Risk Disclosure

Software Provider Status:

WhisperHedge (the "Company") is a provider of technical software tools for market participants. The Company is NOT a registered investment advisor, broker-dealer, or financial institution. The software provided is a technical "bridge" that allows users to automate their own logic.

Non-Custodial Nature:

At no point does the Company have access to, custody of, or control over User funds. All transactions are executed through the User's third-party exchange accounts via API keys provided by the User. Users are solely responsible for the security of their own API keys and exchange accounts.

Execution Risk:

Automated "hedging" and trading bots carry inherent risks, including but not limited to API latency, market volatility, and software logic errors. The Company shall not be liable for any financial losses, "slippage," or liquidated positions resulting from the use of the software.

No Guarantee of Results:

Any "hedge" strategies or templates provided within the software are for informational and illustrative purposes only. The Company does not guarantee the success of any strategy and does not provide financial advice.

User Responsibility:

The User acknowledges that they are using the software in a "Self-Directed" capacity. The User is responsible for verifying the settings of their "bot" and ensuring it aligns with their own risk tolerance.

5. Fees and Payment

Subscription Fees:

You agree to pay the subscription fees for your selected tier (FREE, HOBBY, PRO, EXPERT or ELITE) as described on our pricing page.

Overage Charges:

If your total value locked (TVL) exceeds your tier's included amount, overage charges will apply based on your average monthly managed TVL. Overage rates: HOBBY (0.1%), PRO (0.05%), EXPERT (0.05%), ELITE (0.05%).

Cancellation:

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing cycle. No refunds for partial months.

5.5. Refund Policy

Due to the digital nature of our Software-as-a-Service (SaaS) platform, all sales are final. Once you subscribe to a paid tier and gain access to our services, we do not offer refunds for any subscription fees paid.

However, you retain full control over your subscription:

If you experience technical issues preventing you from using the service, please contact our support team at support@whisperhedge.com. We will work with you to resolve any service-related problems.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WHISPERHEDGE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OUR SERVICES.

Our total liability shall not exceed the amount you paid to WhisperHedge in the 12 months preceding the claim.

7. Service Availability

We strive to maintain 24/7 service availability but do not guarantee uninterrupted access. We may suspend or terminate services for maintenance, security, or legal compliance without liability.

8. Termination

We reserve the right to suspend or terminate your account if you violate these terms, engage in fraudulent activity, or for any reason at our discretion. Upon termination, all hedging activities will cease immediately.

9. Changes to Terms

We may modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms. We will notify you of material changes via email or platform notification.

10. Contact

For questions about these Terms of Service, contact us at:

legal@whisperhedge.com